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Knowledgebase

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Forgotten C2K Password

Category: Knowledgebase

If you have forgotten your C2K password then please visit the Technicians office at break time or lunch time. If you are unable to attend school, you can submit a support ticket by using this site, or...

School Mode Allowed Apps

Category: Knowledgebase

The following apps are allowed in School Mode. This list can be updated, so if you have an app that you believe is educational and should be added to the list then please submit a ticket at https://wa...

Dynamic Reader App

Category: Knowledgebase

Logging into the Dynamic reader app requires your @wallacehigh.net email address as the username and the password you chose at the time of creating your account. The centre ID for the app is 18460, th...

Downloading Microsoft Office for use at home

Category: Knowledgebase

All staff and students can avail of a free licence for Microsoft Office (Powerpoint, Word, Excel, Access, Publisher etc) using their C2K user account. Simply follow the instructions in relevant guide ...

Reset C2k password from home

Category: Knowledgebase

Reset your C2K password using the instructions provided.

Claiming for a broken iPad

Category: Knowledgebase

If you have broken your iPad or it has developed a fault, follow the instructions attached to submit a claim.  

School Cloud Parent Evening Bookings

Category: Knowledgebase

"I am only able to book 6 sessions on the system"   Due to time constraints the booking system limits you to 6 sessions per pupil.  Bookings are available on a first-come first-served basis.  You can ...

Shared Calendars

Category: Knowledgebase

If your new/shared google calendar doesn't sync to the iPad, login to google via https://calendar.google.com/calendar/u/0/syncselect. Click the tick box for the calendar you want and choose save. The ...

SIMS Incompatible Database

Category: Knowledgebase

If you try to log into SIMS and get the Incompatible Database error, you can solve it by following these simple steps. Make sure SIMS is closed Open My Computer Open the S: drive Open the SIMS folder ...

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